Privacy Policy

What we collect

• Contact details: your name, email address and, if you give it, your phone number

• Delivery details: your delivery address

• Order details: what you bought and your order history. Payments are handled securely by the payment provider, so we never see or store your full card details

• Account details: your login and saved preferences, if you create an account

• Technical details: IP address, browser, device type and how you use the site, collected through cookies

 

Why we use it, and the legal basis

• To process and deliver your order (needed to fulfil our contract with you)

• To answer your questions and give customer support (contract, or our legitimate interest in helping you)

• To keep the site secure, prevent fraud and improve the shop (legitimate interests)

• To send offers and news, only if you have opted in (consent, which you can withdraw at any time)

• To meet legal and tax obligations (legal obligation)

 

Who we share it with

We never sell your personal data. We only share what is needed with:

• Payment providers, to take your payment securely

• An Post and other couriers, to deliver your order

• The companies that host and run the website and its analytics

• Legal authorities, when the law requires it

 

Cookies

The site uses essential cookies to make the shop work, for example to remember your basket. With your consent, it also uses analytics cookies to show how the site is used. You can change your choice at any time through the cookie banner or your browser settings.

 

How long we keep it

We keep your information only for as long as we need it for the reasons above. Order and payment records are kept for as long as Irish tax law requires. If you unsubscribe from marketing emails, your details are removed from the mailing list.

 

Transfers outside the EEA

Some service providers may process data outside the European Economic Area. Where that happens, your data is protected by approved safeguards such as Standard Contractual Clauses.

 

Your rights

Under the GDPR you have the right to:

• See the personal data we hold about you

• Have it corrected if it is wrong

• Have it deleted

• Restrict or object to how it is used

• Receive a copy in a portable format

• Withdraw your consent at any time

To use any of these rights, email hello@tekniqlymobile.com. If you are unhappy with how your data has been handled, you can complain to the Data Protection Commission at www.dataprotection.ie.

 

Contact

Questions about this policy? Email hello@tekniqlymobile.com.

 

Last updated: 12 October 2026